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Your Rights and Our Rules, Straight Up

dairy3 operates where state law permits, and these legal pages spell out exactly what governs your account — from how we handle your data to what terms apply when you deposit via PayPal, Venmo, or Play+.

State-Based EligibilityAccount Terms ApplyData Privacy RightsPayPal & Venmo CoveredContact Us Anytime
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dairy3 Your Rights and Our Rules, Straight Up
HOW WE HANDLE IT

Data, Security, and Account Integrity

These four areas cover the core of how dairy3 manages your personal data, secures your account, and handles the records tied to your activity. Each one connects to a specific right you hold as an account holder in an eligible US state.

Data Handling

We collect only what's needed to run your account and verify your identity. Your name, address, and payment method details are stored securely and not sold to third parties under any circumstances.

Cookies and Tracking

We use cookies to keep your session active, remember your payment preferences like PayPal or Play+, and measure how the lobby loads on your device. You can manage cookie settings in your browser at any time.

Account Security

Login uses a one-time passcode sent to your registered phone or email. If we detect an unusual sign-in attempt, your account is flagged and you're required to re-verify before any withdrawal can be processed.

Retention and Deletion

Account records are kept for the period required by applicable state law. Once that period expires, you may request deletion through Account Settings. Some transaction records tied to PayPal or Venmo transfers may be retained longer per those providers' own rules.

LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about how a specific term applies to your account — a dispute over a transaction, a data request, or a question about state eligibility — we have direct contact paths. Don't rely on a generic FAQ when a real policy question is on the table; use the channels below to get a clear, documented answer.

Team online

Live Chat

Connect directly through the chat icon in your account dashboard. Live chat is the fastest way to get a policy question addressed with a written record of the response.

Email Support

Send policy questions, data requests, or account disputes to our support email. We respond in writing so you have a paper trail for any legal or account matter.

Account Help Center

Log in and navigate to Account Settings, then Help Center. You'll find policy documents, your current account terms version, and a direct form to submit a formal legal inquiry.

Common Policy Questions Answered

These are the questions we hear most often when account holders dig into the legal side of their dairy3 account. If yours isn't here, email us or use live chat — policy questions deserve direct answers, not guesswork.

Yes. Online casino and sportsbook access is regulated state by state in the US. Your ability to hold and use an account depends entirely on whether your state permits it under current law.

We collect your name, date of birth, address, and payment method details — the minimum needed to verify your identity and process transactions through PayPal, Venmo, or Play+.

Yes. Log into your account, go to Account Settings, and submit a data request through the Help Center form. We'll respond in writing with the records tied to your account.

Contact us via live chat or email with your transaction ID and the amount in question. We'll review the record and respond with a documented resolution, usually referencing the payment rail used — PayPal, Venmo, or Play+.

We retain transaction and identity records for the period required by applicable state law. After that, you can request deletion. Some records tied to PayPal or Venmo may have separate retention rules under those providers' terms.

Any update to our core terms is posted on this page with a clear effective date. We do not make silent changes. If an update affects your account rights, we'll also notify you through your registered email address.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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